Month: July 2003

  • Cycads under threat. Better policing

    Cycads under threat. Better policing of CITES would help too – and that means giving support and resources to bodies like the PHSI to put staff in airports and ports, as Customs personnel simply do not have the knowledge and experience to do the job.

  • The BBC must be very

    The BBC must be very proud of their animated trottoir.

  • Today is American Independence Day

    Today is American Independence Day and National Kissing Day. Not much chance of being kissed today, so I’ll just have to make do with being independent, and planning my next trip to America.

  • This place and this place

    This place and this place are linked by one of these operated by these people. It’s true.

  • Apparently the new look Blogger

    Apparently the new look Blogger has a problem handling very long posts. So Blogger users should be advised to cut ‘n’ paste into NotePad before hitting Publish when suffering attacks of verbosity.

  • Talking lamp posts for the

    Talking lamp posts for the blind. I did start thinking that this idea could be extended to help the inebriated get home after last orders, but then realised that all that would happen is that every lamp post would have some pissed person hugging it and telling it that it was their "besht friend".

  • It must be Idiot’s Day

    It must be Idiot’s Day today. They seem to be everywhere. How come they don’t warn me of this in my diary?

  • The nursery was “Nursery Of

    The nursery was "Nursery Of The Week" in the Daily Telegraph on Saturday. As a consequence, the phone has been ringing off the hook and we’ve received a small deluge of mail.
    By its nature, our industry tends to attract a lot of older and retired people as customers. These people seem to have a lot of time on their hands, and this is reflected in the way they transact with us. Whether in person, by post or by telephone (and occasionally by email), they often ramble for some time, when in reality they could complete the transaction quite quickly.
    I’ve just had a good example of this. A telephone conversation that went something like this:

    • Croftway Nursery. Good morning.
    • Hello, this is Mrs Austin from the Isle of Sheppey. (I’ve never spoken to this person before in my life, and I’d also wager that there is more than one Mrs Austin on that Kentish isle)
    • Good morning. How can I help?
    • Well, I’ve been reading the newspaper. It was Saturday’s newspaper I think. I think it was the Telegraph. Let’s see now… yes, it was the Telegraph. And there is an advert in there. Or an article. A blurb about your nursery.
    • Yes, that’s right.
    • I’m interested in your plants, you see, for my garden. (As if she’d want them to decorate her lavatory cistern). I was wondering if you could send me a price list of your plants. Does it include all that you offer?
    • Yes, it does.
    • Ah, well I’m particularly interested in your range of hardy Geraniums. Does it include those?
    • Yes, it includes everything.
    • So, can you send me a copy?
    • Yes, may I take your name and address?
    • Oh yes, you’ll need that. It’s Mrs Austin. That’s Austin as in Ford. (umm?)

    Equally, some can be the exact opposite:

    • Croftway Nursery, good morning
    • Catalogue please! The name is Smith! Initial J!

    …and then they give you the address in rapid fire staccato sentences, each line with an exclamation on the end. It’s quite exhausting.
    Then you get the vagues. There is one in the shop at the moment. I can hear her asking mum for "a tall thing, with green leaves and white flowers. It’s called something." With 70,000 different types of plant available in the UK, that description is not very helpful.
    And here’s a lovely example of the sort of mail we get (their punctuation):

    Dear Sir (?Mr Spencer)

    To be brief to save your time I wonder if you can help me trace an Iris variety. I left Cheam, Surrey 18 years ago and regret that I did not bring that particular variety here. Its main feature was the most exotic scent, reminiscent of the Spice Islands one might say. From my limited knowledge I also found the colour unusual – a sort of brownish maroon I would say from memory. Does that description fit with a variety in your catalogue please?? If so I will certainly buy a few. The soil here is free draining, limey brash and I have a hunch it would do well here.

    Yours in hope………………

    I’ve never been to the Spice Islands, so have no idea what they smell of.
    And people wonder why we never have any spare time!

  • Someone had left an empty

    Someone had left an empty Lucozade bottle on the train this morning. It had a promotional panel on it that read "Your brain is a weapon – load it like Lara!"
    I thought it meant Brian Lara, not Lara Croft. I guess that says something about me.