Talking of pants…

BT have finally figured out that they can not solve my work broadband problem by sending pings down the wire to the modem. The modem will send back reports saying that it’s fine. Then, when my connection drops, the modem doesn’t receive the pings. SHOCK!
So, after nearly a week of trying to resolve the problem remotely, they are finally sending an engineer out to test the equipment and attempt to resolve the problem in situ. Far more sensible. He won’t be here until tomorrow afternoon though.