my mood was improving until

my mood was improving until I got an email from Heather telling me that she called the Chartered Institute of Marketing today. We are due to recieve our exam results tomorrow (they should have been posted today) – but when she called she got an answering machine message saying that due to “technical problems” no results would be available until after March 16th.
This is not good, as that may be too late to enter for the re-sits if we’ve failed. Not good at all. The CIM is the most useless organisation on the face of the earth.