Being downright rude to your customers will not encourage them to place repeat business with you. Additionally, acting in a condescending manner will also lower their opinion of you. Furthermore, when telling porkies to them, it pays to be sure that they are not in a position to know that you are exaggerating.
(Yes, I’m slightly pissed off with a service provider at the moment).
Comments
4 responses to “Top tips for small business people”
I hope it wasn’t my lot.
No, not your lot. This was a really small business who obviously feel that they don’t want our money and would rather be rude to us.
Go on, name names. You know you want to.
Tips for all buisness, if you want to kepe customers treat them well. It’s such a small thing, but seems to pass most people over.