- Nokia E52
How interesting. Nokia will sell me an E52 with a new T-Mobile tariff. But T-Mobile refuse to offer it to me as an upgrade from my E51 on my existing tariff, or even with a tariff change. Considering that I was recently described by one of their customer service bods as "a premium, high-spending customer" (typical bill is £35 or more), I find their approach to customer retention to be pretty shoddy.
Nokia E52 T-Mobile service shoddy
separating the wanted from the unwanted