I’d just like to say: if you own anything, don’t insure it with Zurich. They are pants, in my experience.
Remember when the wing mirror got broken off the car? In March? Claim still not processed.
And when it says in a policy that, if you are in an accident and the car can not be driven, a replacement car will be provided within 24 hours, surely that includes weekends unless it says it doesn’t? (And, no, it does not say that weekends are excluded).
However, top marks to Chichester police, who have been most helpful and efficient. Again.