192 directory enquiries to be

192 directory enquiries to be replaced. This doesn’t seem a good idea to me – looks like it will simply offer not so much "choice" as confusion. Besides, with full and complete phone listings available for free at services like ukphonebook.com, it seems hard to understand why anyone who has net access would use 192 (at 40p per go) at all.
192 is free when dialled from a payphone. I once was in an estate agents here when one of the staff members got up, went to the callbox immediately outside, and came back a moment later. I asked if there was a problem with the phone on her desk. "Oh no – we just use the payphone for 192 because then we don’t pay for it!"